Features Overview
Engage your visitors. Wherever they are, wherever you are.
Monitor traffic in real time
VoloChat's integrated real-time visitor monitoring feature enables you to see instantly, who's on your website. See who referred your visitors, where your visitors are from, the path by which they navigate your website and the system they are using (device, operating system, browser etc.).
Gather valuable marketing & statistics information, understand what your visitors are looking for, the time they spend and the way they navigate on your website and make the appropriate improvements.
Real time interaction
Use Live Chats to get in touch with your website visitors instantly. Give the right answer at the right time. Ask visitors whether they have questions or need help and convert them to customers. Increase sales, customer satisfaction and relieve your customer care department noticeably.
Did you know that 52% of online consumers look for real-time ways to ask questions before making a purchase? Drive your sales with real-time time product/service recommendations.
Keep customers happy
More and more people chat online, making live chatting the second most popular way (next to phone) of communication nowadays. Email is outdated due to waiting time and high rate of repetition until resolution. Did you know that 79% report high satisfaction with chat, due to immediate response?
Be proactive with your clients, providing a more personalized and flexible response channel. Be productive by running multiple chats with several visitors at the same time. Improve first call resolution and response times. Direct assistance where it's needed, when it’s needed!
Cloud based chat platform
VoloChat is an innovative 100% cloud application. An online chat cloud platform with unlimited resources, high availability (99.9% uptime), safe and secure, which is programmed in HTML 5 as a cross-platform (OS independent), cross-device (computer, tablet, smartphone) and cross-browser application.
No software to download, nothing to install.
Zero technical knowledge needed, just an easy copy/paste code for your website.
